Meet Fiona Ongeso, a highly accomplished and knowledgeable Human Resource Manager at KeNIC with over a decade of experience in the field. Throughout her career, Fiona has successfully driven the Human Resource strategy to align with and support the achievement of overall business objectives. She is a trusted advisor, providing expert guidance on various employee and Industrial relations matters, ensuring compliance with regulations and effectively managing people-related risks. She is recognized for her ability to foster a culture of engagement, performance and capacity development within organizations. Her key strengths include Strategic Management, HR Policy & Compliance, Performance Management, Employee Relations, Conflict Resolution, Workforce Planning, Recruitment and Selection, Business Management & Administration, Training & Development, and maintaining confidentiality & ethics

Academically, Fiona’s educational background includes:-  Bachelor of Commerce Degree with a specialisation in Human Management from the prestigious University of Nairobi, National  Higher Diploma in Human Resource Management, from IHRM , a Certified Human Resource Professional Certificate (CHRP-K) from IHRM and a Certificate in Counselling from IHRM. Her unwavering commitment to her profession shines through her active engagement in various professional organizations. She is a practising  member of  Institute of Human Resource Management (IHRM)  and a member of the  HR Committee in  East African Communications Organisation (EACO).  She participated in the Regional Newcomer Fellowship Pilot Program organized by the Internet Corporation of Assigned Names and Numbers (ICANN)