Category 1: New Registrar of the Year
- New Registrars who have been on boarded for more than six months in 2022 will be selected as nominees in this category.
- The registrar with the highest domain registration numbers will be selected as the winner.
- The top three registrars will be awarded.
Category 2: .KE Marketing Campaigns
- Registrars in this category will be selected based on notable efforts undertaken to market .KE domain. Registrars who have actively engaged with potential clients/registrants through the year in: - Social media campaigns, direct sales promotions, .KE events, Online marketing will be selected as nominees.
- The winners must demonstrate that they have actively promoted .KE through the year.
- The top three registrars will be awarded for this category.
Category 3: Customer Support
The criteria that will be used to select the nominees is as follows:
- Customer Care: a 24hrs dedicated customer care line
- Notification: Regular notification to Clients to renew their domains
- Automation: Automated registration and renewal process
- Customer Satisfaction Survey Responses sent via email & responding on the timelines and without indicated by the Registry without being reminded.
Category 4: Customer Domain Retention
- Registrars with over 2,000 domains renewed in the year 2022 will be selected as nominees in this category. The top three registrars will be awarded.
Category 5: Domain Registrations
- Nominees will be selected based on the number of domains they registered in 2022. The top three registrars will be awarded.
Category 6: Regional Registrar Award
- This award will seek to recognise top Registrars from these regions: Coast, Rift Valley, Eastern, Western, North Eastern, Nyanza and Central.
- Registrars with more than 200 domain registration numbers in the year will be selected as nominee.
- The top three registrars will be awarded.
Category 7: Registrar of the Year
The Registrar must have been in the top three in these categories:
- Domain Registration
- Customer Domain Retention
- .KE Marketing Campaigns
- Customer Support
It is possible that more than one registrar will be in the top 3 in two or more of the above-mentioned categories. To determine a clear winner, points will be awarded as follows:
| Award Categories |
Points awarded |
| Winner |
1st Runners up |
2nd Runners up |
| Domain Registration |
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| Domain Retention |
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| .Ke Marketing Campaign |
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| Customer Support |
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The Registrar with the highest total cumulative points will be the Registrar of the Year
Registrar Accreditation Agreement