KeNIC Registrar Awards Ceremony

This will be the 7th Annual Awards Ceremony, the 1st Awards Ceremony was held on 11^th February 2016 at Sarova Panafric Hotel, Nairobi, while 2^nd Awards Ceremony took place at Pride INN, Westlands.

The 3rd Awards Ceremony was held on 12th April 2019 at Intercontinental Nairobi followed by the 4^th KeNIC Registrar Awards Ceremony that was held at Sarova Panafric Hotel, Nairobi on 20th March 2020 in a Hybrid Event.

Due to the pandemic and adherence to the MoH guidelines, the 5^th Awards Ceremony was also held in a Hybrid format on Thursday 13, May 2021 Movenpick Hotel Nairobi and the 6^th Awards Ceremony was held at Pride INN on March 23^rd 2022.

2023 Awards Ceremony

This year’s event will be a physical event on 23^rd March, 2023 at 8:00AM – 12:00Noon. The Awards ceremony are celebrated each year, and are aimed at:

• Recognizing efforts by accredited .KE registrars in growing the .KE brand.
• Discuss pertinent issues that impact on the growth of .KE domains numbers
• Strengthen our engagement and foster a better working relationship with one of our key partners aimed at increasing domain Registrations and Renewals to meet the 2023 targets.

This event is expected to:

1. Bring together 100 participants
2. Bring at least 3 exhibitors to the event
3. Bring industry players such as CA, ICANN and AFTLD.
4. Award best performers of the year 2022
5. Share KeNIC’s agenda for 2023

CRITERIA OF THE CHOOSING THE CATEGORIES

Category 1: New Registrar of the Year

• New Registrars who have been on boarded for more than six months in 2022 will be selected as nominees in this category.
• The registrar with the highest domain registration numbers will be selected as the winner.
• The top three registrars will be awarded.

Category 2: .KE Marketing Campaigns

• Registrars in this category will be selected based on notable efforts undertaken to market .KE domain. Registrars who have actively engaged with potential clients/registrants through the year in: – Social media campaigns, direct sales promotions, .KE events, Online marketing will be selected as nominees.
• The winners must demonstrate that they have actively promoted .KE through the year.
• The top three registrars will be awarded for this category.

Category 3: Customer Support

The criteria that will be used to select the nominees is as follows:

• Customer Care: a 24hrs dedicated customer care line
• Notification: Regular notification to Clients to renew their domains
• Automation: Automated registration and renewal process
• Customer Satisfaction Survey Responses sent via email & responding on the timelines and without indicated by the Registry without being reminded.

Category 4: Customer Domain Retention

• Registrars with over 2,000 domains renewed in the year 2022 will be selected as nominees in this category. The top three registrars will be awarded.

Category 5: Domain Registrations

• Nominees will be selected based on the number of domains they registered in 2022. The top three registrars will be awarded.

Category 6: Regional Registrar Award

• This award will seek to recognise top Registrars from these regions: Coast, Rift Valley, Eastern, Western, North Eastern, Nyanza and Central.
• Registrars with more than 200 domain registration numbers in the year will be selected as nominee.
• The top three registrars will be awarded.

Category 7: Registrar of the Year

The Registrar must have been in the top three in these categories:

• Domain Registration
• Customer Domain Retention
• .KE Marketing Campaigns
• Customer Support

It is possible that more than one registrar will be in the top 3 in two or more of the above-mentioned categories. To determine a clear winner, points will be awarded as follows:

• The Registrar with the highest total cumulative points will be the Registrar of the Year