Vision
To be a model Registry and Network Information Centre in Africa by 2030.
Mission
Transform KeNIC into an innovation-driven Organization.
Our Value
Innovation : Diversity : Excellence : Integrity
About Us
The Kenya Network Information Centre (KENIC) is a company, limited by guarantee, established through the facilitation of the Communications Authority of Kenya (CA), and is the entity charged with the management and administration of the .KE domain, Kenya's Country Code Top Level Domain.
KeNIC's mandate is to provide corporates, businesses and individuals with the opportunity to have an online presence, professional email addresses and websites on the .KE platform.
Unlock your potential at KENIC
VACANCY: MARKETING EXECUTIVEProcess: Sales & Marketing
Reporting to: Marketing Manager
Location: Nairobi
Kenya Network Information Centre (KeNIC) is a registry charged with the sole responsibility of administering, managing and operating the dot KE domains in Kenya. KeNIC is an equal opportunity employer.
Job purpose
The Marketing Executive will responsible for organizing and overseeing advertising/communications campaigns both online and offline. Conducting market research, analysis of trends, brand awareness, managing events and exhibition. The individual should be creative and result oriented.$emails
Main duties:
- Oversee and develop marketing campaigns.
- Conduct market research and analyze data.
- Organize events and exhibitions.
- Manage campaigns on social media
- Maintain a relationship with Registrants.
- Generate and execute marketing campaigns across social media platforms such as Twitter, Facebook, Instagram, YouTube.
- Develop successful digital campaigns.
- Generating reports for digital marketing campaigns using data-based analytics tools.
- Collaborate with the marketing manager in preparing marketing budgets.
- Manage production of marketing materials.
- Source for advertising opportunities and place adverts in relevant media.
- Conceive, develop efficient and intuitive marketing strategies.
- Organize and oversee advertising/communication campaigns both online and offline.
- Organize and coordinate events and exhibitions.
- Conduct market research and analysis to evaluate trends, brand awareness and competition.
- Initiate and conduct customer and brand surveys as required.
- Write and proof-read copy for diverse marketing distributions (brochures, website material, social media etc.)
- Monitor progress of campaigns using various metrics and submit reports on performance.
- Work with account executives to organize promotional activities.
- Handle video shoots and photo shoots.
- Working with designers to produce materials of visual impact and within brand guidelines.
- Maintain the company website.
- Other responsibilities as may be assigned.
- Degree in a marketing field with more than 3 years’ experience in Marketing.
- Experience using Google Analytics and other analytical tools
- Member of a marketing professional body.
- Competencies required: Marketing Skill, Project Management, Account Management, Research Skills, Sales Skills, Negotiation Skills, Presentation Skills and Social media Skills.
VACANCY: MARKETING INTERN
Process: Sales & Marketing
Job Title: Marketing Intern
Reporting to: Marketing Manager
Location: Nairobi
Internship Purpose
The Internship program will provide an opportunity to gain hands on work- experience, expand knowledge, refine career goals and build professional network and mentors
You will:
- Gain exposure in Sales and marketing
- Make calls to Registrants and follow up on renewals.
- Resolve any immediate customer complaints/ inquiries.
- Keep a record of customer complaints on the Customer Complaint log.
- Extract domain reports as required.
- Provide professional answers to customers’ enquiries of different nature and format: e-mail, face to face, phone etc.
- Track all customer inquiries respond.
- Collect customer feedback by making clear notes on an enquiry/complaint, channeling them to relevant members of staff and by ensuring the answer is given on time.
- Act proactively and provide timely response to the website chats
- Pro-actively cross-sell the KeNIC services to enquirers.
- Implement customer relationship management activities and enhance customer retention rate.
- Support the marketing team in executing marketing activities.
- Participate in departmental meetings as a member of the Customer Service team.
- Prepare weekly and monthly reports.
- Any other relevant work that may be assigned to the job holder from time to time
Basic Requirements :
- A final year student or a recent graduate and a holder of Degree/Higher Diploma in marketing.
- Personable, presentable and articulate.
- Computer proficient with Microsoft Office and Excel
- Must be a team player and have the ability to solve problems
- Communication skills, Phone skills, interpersonal skills,
The Subscribers to the MEMART::
Geoffrey Shimanyula
Technology Service Providers of Kenya (TESPOK)Geoffrey Shimanyula is the Commercial Director in the Digital Division at Telkom Kenya, where he joined from Liquid Telecom as the Chief Commercial Officer. He has been in the industry for over two decades and still counting.
Kamundeh Kimathi
Domain Registrars Association of Kenya (DRAKE)
Lillian Ngala
Vice ChairLilian Ngala is a renowned Human Resource professional with considerable contribution in policy formulation, talent…
Paul Kariuki Ndungu
Kenya Education Network Trust (KENET)Paul N. Kariuki is a Director of ICT Centre in the University of Nairobi. He…
Directors:
Francis Mwaura
Information and Communication Technology (ICT) Authority
Isabel Juma
FinanceIsabel is a Certified Public Accountant (K) and an Alumni of the United States International…
Rosemary K. Kimwatu
LegalRosemary is a Public Policy Manager at Safaricom PLC. She is a lawyer and Advocate…
Meet the Kenic Team
Joel Karubiu.
Joel KarubiuJoel Karubiu is the Chief Executive Officer of Kenya Network Information Centre (KeNIC) and has over 20 years as an innovative and creative solutions provider with an edge in marketing and Business Development. Joel is tasked with ensuring a robust Domain Registry System in Kenya and ensuring the growth of a unique identification of every Kenyan in the online space. In addition, he drives an internet governance and compliance agenda within the community. Joel has been active in building strong brands using integrated marketing methodologies while being a key contributor to strategic business planning and developing long term growth plans. He holds a degree and masters in International Business Administration from United States International University (USIU) as well as diplomas from various institutions. Joel is passionate about youth development in the field of marketing and entrepreneurship and leads talks with student marketers on their career journeys and is a mentor to many, he has also been involved in strategic input to various marketing activities at both private and public organisations.
Fiona Ongeso
Human Resource Manager
Joseph Marwa
Snr. System Administrator
Hildah Maina
Finance Manager
Perris Onyambu
Marketing Manager
Maureen Fedha
Administrative Assistant
Evans Muleka
Driver
Abigael Omwenga
Office Assistant
Ahmed Landi
System Administrator
Beth Wanjiku Njau
Asst. Systems Administrator
Vincent Nyagah
Marketing and Communications Executive
Stephen Wafula
Marketing and Communications Executive
Joel Lumumba
Customer care executiveOur Partners
Nairobits
As part of our plan to grow the .ke domains we have partnered with Nairobits.
https://www.nairobits.com/
Watoto Watch
Watoto Watch Network (WWN) is a child-focused non-profit organization that is taking the lead in raising awareness on Child Online Protection by implementing informative and sensitization programs on internet safety.
https://watotowatchnetwork.org/
ICANN
The Internet Corporation for Assigned Names and Numbers is a nonprofit organization responsible for coordinating the maintenance and procedures of several databases related to the namespaces and numerical spaces of the Internet, ensuring the network's stable and secure operation
https://www.icann.org/
AFTLD
AfTLD (African Top Level Domain) is a non-profit organization composed of registry operators in Africa
http://www.aftld.org/
Communication Authority of Kenya
The Communications Authority of Kenya (CA) is the regulatory authority for the communications sector in Kenya.
https://ca.go.ke/
Kenya Education Network Trust (KENET)
Kenya Education Network Trust (KENET), the National Research and Education Network (NREN) of Kenya is a not-for-profit membership operator incorporated to support research and education institutions
https://www.kenet.or.ke/
ICTA
The Information and Communication Technology (ICT) Authority is a State Corporation under the Ministry of Information Communication and Technology. The corporation was established in August 2013. The Authority is tasked with rationalising and streamlining the management of all Government of Kenya ICT functions.
http://icta.go.ke/
Huduma Kenya
Huduma Kenya Programme is a Government of Kenya initiative whose aim is to turn around public service delivery by providing efficient and accessible Government services at the convenience of citizens through various integrated service delivery platforms. The Ministry of Public Service Youth and Gender Affairs is implementing the program through the Huduma Kenya Secretariat.
https://www.hudumakenya.go.ke/
Brand Kenya
The Brand Kenya Board is tasked with the responsibility of identifying and refining the key attributes of Kenya, that contribute positively to the image and reputation of the Nation. Our goal is to enhance these characteristics and create an authentic, credible brand for the country that establishes our uniqueness in the global arena. Athletics, culture, tourism, horticulture, development in ICT, telecommunication, education and our heritage can contribute generously towards improving the country's attractiveness to holiday makers, nature conservationists, artists, investors and other nationals who would like to make Kenya their home.
https://brandkenya.go.ke/
KICTANET
The Kenya ICT Action Network (KICTANet) is a multistakeholder platform for people and institutions interested in information and communications technology (ICT) policy and regulation. It was established in 2003 as part of APC's project on Catalysing Access to ICTs in Africa (CATIA). The network seeks to act as a catalyst for reform in the ICT sector in support of the national aim of ICT-enabled growth and development.
https://www.kictanet.or.ke/
Eldo Hub
EldoHub is an I.C.T. and entrepreneurship innovation hub located in Uasin Gishu County in the western region of Kenya with the aim of helping to create and grow young tech businesses, and help them survive in their early stage by providing them with the necessary support and also financial and technical services.
https://www.eldohub.co.ke/
Association of Countrywide Innovation Hubs
Countywide Innovation Hubs is an association of hubs located outside Nairobi. Our main objective is to promote activities and programs of the member hubs and Supporting their vision of testing and building impactful sustainable businesses in rural and Second tire towns Of Kenya.
https://countrywidehubs.org/Send us a message
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Click to download the certificates.
Application Service Provider License 2021Audit Certificate 2021CERTIFICATE OF REGULATORY COMPLIANCE WITH CA 2022KeNIC always strives to offer the best services to its customers / clients and to foster closer relationships with them from wherever they are.
The service charter is a manifestation of our commitment to rendering the best services as well as providing ways of communicating with our clients.
Its a promise to provide high quality and consistent .KE service.
KeNIC Service Charter
KeNIC invites interested and competent firms to participate in the Pre-qualification exercise;
Unlock your potential at KENIC
VACANCY: MARKETING EXECUTIVE
Process: Sales & Marketing
Reporting to: Marketing Manager
Location: Nairobi
Kenya Network Information Centre (KeNIC) is a registry charged with the sole responsibility of administering, managing and operating the dot KE domains in Kenya.
KeNIC is an equal opportunity employer.
Job purpose
The Marketing Executive will responsible for organizing and overseeing advertising/communications campaigns both online and offline. Conducting market research, analysis of trends, brand awareness, managing events and exhibition. The individual should be creative and result oriented.
Main duties:
- Oversee and develop marketing campaigns.
- Conduct market research and analyze data.
- Organize events and exhibitions.
- Manage campaigns on social media
- Maintain a relationship with Registrants.
- Generate and execute marketing campaigns across social media platforms such as Twitter, Facebook, Instagram, YouTube.
- Develop successful digital campaigns.
- Generating reports for digital marketing campaigns using data-based analytics tools.
- Collaborate with the marketing manager in preparing marketing budgets.
- Manage production of marketing materials.
- Source for advertising opportunities and place adverts in relevant media.
- Conceive, develop efficient and intuitive marketing strategies.
- Organize and oversee advertising/communication campaigns both online and offline.
- Organize and coordinate events and exhibitions.
- Conduct market research and analysis to evaluate trends, brand awareness and competition.
- Initiate and conduct customer and brand surveys as required.
- Write and proof-read copy for diverse marketing distributions (brochures, website material, social media etc.)
- Monitor progress of campaigns using various metrics and submit reports on performance.
- Work with account executives to organize promotional activities.
- Handle video shoots and photo shoots.
- Working with designers to produce materials of visual impact and within brand guidelines.
- Maintain the company website.
- Other responsibilities as may be assigned.
- Degree in a marketing field with more than 3 years’ experience in Marketing.
- Experience using Google Analytics and other analytical tools
- Member of a marketing professional body.
- Competencies required: Marketing Skill, Project Management, Account Management, Research Skills, Sales Skills, Negotiation Skills, Presentation Skills and Social media Skills.
- Gain exposure in Sales and marketing
- Make calls to Registrants and follow up on renewals.
- Resolve any immediate customer complaints/ inquiries.
- Keep a record of customer complaints on the Customer Complaint log.
- Extract domain reports as required.
- Provide professional answers to customers’ enquiries of different nature and format: e-mail, face to face, phone etc.
- Track all customer inquiries respond.
- Collect customer feedback by making clear notes on an enquiry/complaint, channeling them to relevant members of staff and by ensuring the answer is given on time.
- Act proactively and provide timely response to the website chats
- Pro-actively cross-sell the KeNIC services to enquirers.
- Implement customer relationship management activities and enhance customer retention rate.
- Support the marketing team in executing marketing activities.
- Participate in departmental meetings as a member of the Customer Service team.
- Prepare weekly and monthly reports.
- Any other relevant work that may be assigned to the job holder from time to time
- A final year student or a recent graduate and a holder of Degree/Higher Diploma in marketing.
- Personable, presentable and articulate.
- Computer proficient with Microsoft Office and Excel
- Must be a team player and have the ability to solve problems
- Communication skills, Phone skills, interpersonal skills,
Need Some Help?
Our customer care service team is here for you. We provide onboarding assistance to get your domain up and running.
Reach out to our support team or chat us online
+254 (0) 715 27 54 83 / +254 (0) 702 693 515