Vision
To be a model Registry and Network Information Centre in Africa by 2030.
Mission
Transform KeNIC into an innovation-driven Organization.
Our Value
Innovation : Diversity : Excellence : Integrity
About Us
The Kenya Network Information Centre (KENIC) is a company, limited by guarantee, established through the facilitation of the Communications Authority of Kenya (CA), and is the entity charged with the management and administration of the .KE domain, Kenya's Country Code Top Level Domain.
KeNIC's mandate is to provide corporates, businesses and individuals with the opportunity to have an online presence, professional email addresses and websites on the .KE platform.
Unlock your potential at KENIC
VACANCY: MARKETING EXECUTIVEProcess: Sales & Marketing
Reporting to: Marketing Manager
Location: Nairobi
Kenya Network Information Centre (KeNIC) is a registry charged with the sole responsibility of administering, managing and operating the dot KE domains in Kenya. KeNIC is an equal opportunity employer.
Job purpose
The Marketing Executive will responsible for organizing and overseeing advertising/communications campaigns both online and offline. Conducting market research, analysis of trends, brand awareness, managing events and exhibition. The individual should be creative and result oriented.$emails
Main duties:
- Oversee and develop marketing campaigns.
- Conduct market research and analyze data.
- Organize events and exhibitions.
- Manage campaigns on social media
- Maintain a relationship with Registrants.
- Generate and execute marketing campaigns across social media platforms such as Twitter, Facebook, Instagram, YouTube.
- Develop successful digital campaigns.
- Generating reports for digital marketing campaigns using data-based analytics tools.
- Collaborate with the marketing manager in preparing marketing budgets.
- Manage production of marketing materials.
- Source for advertising opportunities and place adverts in relevant media.
- Conceive, develop efficient and intuitive marketing strategies.
- Organize and oversee advertising/communication campaigns both online and offline.
- Organize and coordinate events and exhibitions.
- Conduct market research and analysis to evaluate trends, brand awareness and competition.
- Initiate and conduct customer and brand surveys as required.
- Write and proof-read copy for diverse marketing distributions (brochures, website material, social media etc.)
- Monitor progress of campaigns using various metrics and submit reports on performance.
- Work with account executives to organize promotional activities.
- Handle video shoots and photo shoots.
- Working with designers to produce materials of visual impact and within brand guidelines.
- Maintain the company website.
- Other responsibilities as may be assigned.
- Degree in a marketing field with more than 3 years’ experience in Marketing.
- Experience using Google Analytics and other analytical tools
- Member of a marketing professional body.
- Competencies required: Marketing Skill, Project Management, Account Management, Research Skills, Sales Skills, Negotiation Skills, Presentation Skills and Social media Skills.
VACANCY: MARKETING INTERN
Process: Sales & Marketing
Job Title: Marketing Intern
Reporting to: Marketing Manager
Location: Nairobi
Internship Purpose
The Internship program will provide an opportunity to gain hands on work- experience, expand knowledge, refine career goals and build professional network and mentors
You will:
- Gain exposure in Sales and marketing
- Make calls to Registrants and follow up on renewals.
- Resolve any immediate customer complaints/ inquiries.
- Keep a record of customer complaints on the Customer Complaint log.
- Extract domain reports as required.
- Provide professional answers to customers’ enquiries of different nature and format: e-mail, face to face, phone etc.
- Track all customer inquiries respond.
- Collect customer feedback by making clear notes on an enquiry/complaint, channeling them to relevant members of staff and by ensuring the answer is given on time.
- Act proactively and provide timely response to the website chats
- Pro-actively cross-sell the KeNIC services to enquirers.
- Implement customer relationship management activities and enhance customer retention rate.
- Support the marketing team in executing marketing activities.
- Participate in departmental meetings as a member of the Customer Service team.
- Prepare weekly and monthly reports.
- Any other relevant work that may be assigned to the job holder from time to time
Basic Requirements :
- A final year student or a recent graduate and a holder of Degree/Higher Diploma in marketing.
- Personable, presentable and articulate.
- Computer proficient with Microsoft Office and Excel
- Must be a team player and have the ability to solve problems
- Communication skills, Phone skills, interpersonal skills,
The Subscribers to the MEMART::
Geoffrey Shimanyula
Board Chairman - Rep. TESPOKGeoffrey Shimanyula is a veteran player both regionally and internationally in the Information Technology and Telecommunications space with over twenty-five years of experience. Having joined the space when internet in Kenya was based on dial-up connectivity and everyone hosted their websites and even mail servers in the USA. He is glad to be part of the KeNIC team when the .ke domain is a pride for every Kenyan entity to carry. He had the opportunity to work with some big brands not just in Kenya but regionally and also internationally starting with the Pioneer ISP in the region AfricaOnline, followed by UUNET now MTN Global, Space Communications, PeerApp, Liquid and last but not least, Telkom Kenya LTD. Over the years, he has earned experience in the Data, voice, cloud, Satellite, Software and Hardware areas of IT. He is am focussing his energies in the area of Strategy development, Training, Coaching and Mentorship with a special focus on the Commercial side of businesses. Happily serving as the Chairperson of the Kenya Information Centre - KeNIC
Lillian Ngala
Vice Chair, Director Human ResourceLilian Ngala is a renowned Human Resource professional with considerable contribution in policy formulation, talent management, workforce planning, coaching and mentoring, culture management among other HR agenda in Kenya. Lillian lists passion, drive and quest for knowledge as what made her from scratch. She currently serves as the Group Head of Human Resources at Diamonds Trust Bank, and sits on several Boards including the Institute of Human Resources, Kenya Institute of Bankers, Kenya Network Information Centre and National Industrial Training Institute. Ms.Ngala is also pursuing a PhD in human Resource Management at JKUAT, and is certified as a professional trainer by IHRM. She greatly values integrity, collaboration, communication and fairness; and is champion for employee wellness, organization agility and the future of work. Outside of work, Lillian spends time hiking, reading, writing and playing golf. She believes that to win in the market place, you must first win the work place
Kamundeh Kimathi
Director - Rep. DRAKEKimathi Kamundeh is the CEO & Founder of Global Internet Fortunes Ltd, a Web Hosting Company which is a KeNIC Accredited Registrar. He is also a Director and Board member of the "Domain Registrars Association of Kenya". (DRAKE) Kimathi Holds a Bachelor of Arts (BA) Degree from Egerton University. He formerly worked as a Unit Manager at British American Insurance Co (BRITAM), Sales Manager at Old Mutual Life Assurance and later worked at Forever Living International as a Soaring Manager before Starting his own Web Hosting Company in 2012. He Believes in Youth Empowerment and Creating Online Jobs for the youth in Kenya and Africa through Online Affiliate Marketing using the .KE brand. He is a team player and has a passion of networking and building sales teams that deliver results. He Brings to the KeNIC Board a Wealth of Sales & Marketing Experience and a Solid understanding and Support of the DNS system being a top Registrar of KeNIC.
Paul Kariuki Ndungu
Director - Rep. KENETPaul N. Kariuki is a Director of ICT Centre in the University of Nairobi. He holds a Master’s degree in Applied Computer Science, a bachelor's degree in Computer Science from the University of Nairobi School of Computing and Informatics. Mr. Kariuki has extensive experience and knowledge in Information and Communication Technology. He has more than thirteen years' (20) experience in overseeing IT operations, analyzing and designing information systems to overseeing on-time delivery of business solutions. He has carried numerous consultancies in IT audit, Tender evaluation, software development and implementation. Mr. Kariuki is an ISO 9001 lead auditor.
Rosemary K. Kimwatu
Director LegalRosemary is Data Protection Officer at KCB Bank Group. She served as a Public Policy Manager at Safaricom PLC. She is a lawyer and Advocate of the High Court of Kenya whose practice focuses on public policy as well as legal and regulatory affairs in the legal tech space. She devotes her work and after work engagements to the building of knowledge in the legal tech space. She is a member of the Law Society of Kenya, the chair of the Cross Cutting Issues (Legal and Policy) committee at the ICT Sector board of the Kenya Private Sector Alliance (KEPSA), a co-organiser of Nairobi Legal Hackers and a member of the board of trustees of the Kenya ICT Action Network (KICTANet). She has a Bachelor of Laws degree from the University of Nairobi, Post Graduate Diploma from the Kenya School of Law and is pursuing a Masters in Business Administration at the University of Suffolk. Rosemary has been awarded the International Legal Technology Association (ILTA) 2021 Influential Women in Legal Tech. She was listed among the 2021 Africa’s Leading Women in Legal Innovation. She is a recipient of the Africa Legal Innovations Awards 2020 and was also listed as one of the 30 most influential women in tech in the year 2020.
Isabel Juma
Director FinanceCPA Isabel Juma is a seasoned finance professional with 18+ years of experience across Higher Education, FMCG and Beverages, experienced in leading multi-faceted teams across Strategy, Capital Structuring and Financial Management functions.She is a Certified Public Accountant; holds a Bachelor of Science degree in International Business Administration (accounting concentration) and an MBA (Finance) both from the United States International University – Africa (USIU-A) and is currently a PhD in Business Administration candidate at the Jomo Kenyatta University of Agriculture and Technology. CPA Isabel is currently working on her dissertation for a Post-Graduate Diploma in Tax Administration at the Kenya School of Revenue Administration. Isabel currently serves as Chairman of the Association of Women Accountants of Kenya;Board Member and Chair of the Audit Risk and Governance Committee of CPF Financial Services Ltd; Board Member and Chair of the Finance Committee of KeNIC and Board Member, Public Procurement Administrative Review Board. She is passionate about tax and taught elements of taxation as an adjunct lecturer for two years at the Jomo Kenyatta University of Agriculture and Technology – CBD Campus.
Meet the KeNIC Team
Hildah Maina
Ag. CEO
Fiona Ongeso
Human Resource Manager
Joseph Marwa
Snr. System Administrator
Perris Onyambu
Marketing Manager
Christopher Waweru
Business Development Manager
Maureen Fedha
Administrative Assistant
Evans Muleka
Driver
Abigael Omwenga
Office Assistant
Beth Wanjiku Njau
Asst. Systems Administrator
Stephen Wafula
Sales Account Executive
Joel Lumumba
Sales Account Executive
Zipporah Wanjiru
Assistant Accountant
Ahmed Landi
System AdministratorOur Partners
Nairobits
As part of our plan to grow the .ke domains we have partnered with Nairobits.
https://www.nairobits.com/
Watoto Watch
Watoto Watch Network (WWN) is a child-focused non-profit organization that is taking the lead in raising awareness on Child Online Protection by implementing informative and sensitization programs on internet safety.
https://watotowatchnetwork.org/
ICANN
The Internet Corporation for Assigned Names and Numbers is a nonprofit organization responsible for coordinating the maintenance and procedures of several databases related to the namespaces and numerical spaces of the Internet, ensuring the network's stable and secure operation
https://www.icann.org/
AFTLD
AfTLD (African Top Level Domain) is a non-profit organization composed of registry operators in Africa
http://www.aftld.org/
Communication Authority of Kenya
The Communications Authority of Kenya (CA) is the regulatory authority for the communications sector in Kenya.
https://ca.go.ke/
Kenya Education Network Trust (KENET)
Kenya Education Network Trust (KENET), the National Research and Education Network (NREN) of Kenya is a not-for-profit membership operator incorporated to support research and education institutions
https://www.kenet.or.ke/
ICTA
The Information and Communication Technology (ICT) Authority is a State Corporation under the Ministry of Information Communication and Technology. The corporation was established in August 2013. The Authority is tasked with rationalising and streamlining the management of all Government of Kenya ICT functions.
http://icta.go.ke/
Huduma Kenya
Huduma Kenya Programme is a Government of Kenya initiative whose aim is to turn around public service delivery by providing efficient and accessible Government services at the convenience of citizens through various integrated service delivery platforms. The Ministry of Public Service Youth and Gender Affairs is implementing the program through the Huduma Kenya Secretariat.
https://www.hudumakenya.go.ke/
Brand Kenya
The Brand Kenya Board is tasked with the responsibility of identifying and refining the key attributes of Kenya, that contribute positively to the image and reputation of the Nation. Our goal is to enhance these characteristics and create an authentic, credible brand for the country that establishes our uniqueness in the global arena. Athletics, culture, tourism, horticulture, development in ICT, telecommunication, education and our heritage can contribute generously towards improving the country's attractiveness to holiday makers, nature conservationists, artists, investors and other nationals who would like to make Kenya their home.
https://brandkenya.go.ke/
KICTANET
The Kenya ICT Action Network (KICTANet) is a multistakeholder platform for people and institutions interested in information and communications technology (ICT) policy and regulation. It was established in 2003 as part of APC's project on Catalysing Access to ICTs in Africa (CATIA). The network seeks to act as a catalyst for reform in the ICT sector in support of the national aim of ICT-enabled growth and development.
https://www.kictanet.or.ke/
Eldo Hub
EldoHub is an I.C.T. and entrepreneurship innovation hub located in Uasin Gishu County in the western region of Kenya with the aim of helping to create and grow young tech businesses, and help them survive in their early stage by providing them with the necessary support and also financial and technical services.
https://www.eldohub.co.ke/
Association of Countrywide Innovation Hubs
Countywide Innovation Hubs is an association of hubs located outside Nairobi. Our main objective is to promote activities and programs of the member hubs and Supporting their vision of testing and building impactful sustainable businesses in rural and Second tire towns Of Kenya.
https://countrywidehubs.org/
Application Service Provider License 2021
Audit Certificate 2021
CERTIFICATE OF REGULATORY COMPLIANCE WITH CA 2022KeNIC always strives to offer the best services to its customers / clients and to foster closer relationships with them from wherever they are.
The service charter is a manifestation of our commitment to rendering the best services as well as providing ways of communicating with our clients.
Its a promise to provide high quality and consistent .KE service.
KeNIC Service Charter
KeNIC invites interested and competent firms to participate in the Pre-qualification exercise;
Unlock your potential at KENIC
VACANCY: MARKETING EXECUTIVE
Process: Sales & Marketing
Reporting to: Marketing Manager
Location: Nairobi
Kenya Network Information Centre (KeNIC) is a registry charged with the sole responsibility of administering, managing and operating the dot KE domains in Kenya.
KeNIC is an equal opportunity employer.
Job purpose
The Marketing Executive will responsible for organizing and overseeing advertising/communications campaigns both online and offline. Conducting market research, analysis of trends, brand awareness, managing events and exhibition. The individual should be creative and result oriented.
Main duties:
- Oversee and develop marketing campaigns.
- Conduct market research and analyze data.
- Organize events and exhibitions.
- Manage campaigns on social media
- Maintain a relationship with Registrants.
- Generate and execute marketing campaigns across social media platforms such as Twitter, Facebook, Instagram, YouTube.
- Develop successful digital campaigns.
- Generating reports for digital marketing campaigns using data-based analytics tools.
- Collaborate with the marketing manager in preparing marketing budgets.
- Manage production of marketing materials.
- Source for advertising opportunities and place adverts in relevant media.
- Conceive, develop efficient and intuitive marketing strategies.
- Organize and oversee advertising/communication campaigns both online and offline.
- Organize and coordinate events and exhibitions.
- Conduct market research and analysis to evaluate trends, brand awareness and competition.
- Initiate and conduct customer and brand surveys as required.
- Write and proof-read copy for diverse marketing distributions (brochures, website material, social media etc.)
- Monitor progress of campaigns using various metrics and submit reports on performance.
- Work with account executives to organize promotional activities.
- Handle video shoots and photo shoots.
- Working with designers to produce materials of visual impact and within brand guidelines.
- Maintain the company website.
- Other responsibilities as may be assigned.
- Degree in a marketing field with more than 3 years’ experience in Marketing.
- Experience using Google Analytics and other analytical tools
- Member of a marketing professional body.
- Competencies required: Marketing Skill, Project Management, Account Management, Research Skills, Sales Skills, Negotiation Skills, Presentation Skills and Social media Skills.
- Gain exposure in Sales and marketing
- Make calls to Registrants and follow up on renewals.
- Resolve any immediate customer complaints/ inquiries.
- Keep a record of customer complaints on the Customer Complaint log.
- Extract domain reports as required.
- Provide professional answers to customers’ enquiries of different nature and format: e-mail, face to face, phone etc.
- Track all customer inquiries respond.
- Collect customer feedback by making clear notes on an enquiry/complaint, channeling them to relevant members of staff and by ensuring the answer is given on time.
- Act proactively and provide timely response to the website chats
- Pro-actively cross-sell the KeNIC services to enquirers.
- Implement customer relationship management activities and enhance customer retention rate.
- Support the marketing team in executing marketing activities.
- Participate in departmental meetings as a member of the Customer Service team.
- Prepare weekly and monthly reports.
- Any other relevant work that may be assigned to the job holder from time to time
- A final year student or a recent graduate and a holder of Degree/Higher Diploma in marketing.
- Personable, presentable and articulate.
- Computer proficient with Microsoft Office and Excel
- Must be a team player and have the ability to solve problems
- Communication skills, Phone skills, interpersonal skills,
Need Some Help?
Our customer care service team is here for you. We provide onboarding assistance to get your domain up and running.
Reach out to our support team or chat us online
+254 (0) 715 27 54 83 / +254 (0) 702 693 515